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Privacy Policy

Your privacy is our priority. We maintain the highest standards of data protection with bank-level security measures to keep your information safe.

🔒 Enterprise-Grade Security Commitment

At dbased.io, we employ military-grade encryption, zero-trust architecture, and continuous security monitoring to ensure your data remains private and secure at all times.

1. Information We Collect

Account Information

When you create an account with dbased.io, we collect:

  • Name and email address for account identification
  • Company information (optional) for business accounts
  • Authentication credentials (encrypted and hashed)
  • Account preferences and settings

Trading Data

To provide our AI-powered trading services, we process:

  • Trading workflow configurations you create
  • Market data analysis results
  • Performance metrics and analytics
  • API connections to authorized trading platforms

Technical Information

For security and optimization purposes, we collect:

  • IP addresses and device information
  • Browser type and operating system
  • Usage patterns and feature interactions
  • Error logs and performance metrics

2. How We Use Your Information

Your information is used exclusively for:

  • Service Delivery: Providing AI trading workflows and analytics
  • Account Management: Maintaining your account and preferences
  • Security: Protecting against fraud and unauthorized access
  • Improvement: Enhancing our platform based on usage patterns
  • Support: Providing customer service and technical assistance
  • Communication: Sending important updates and notifications

🛡️ Data Processing Guarantee

We never sell, rent, or share your personal data with third parties for marketing purposes. Your trading strategies and financial data remain completely confidential.

3. Data Protection & Security

Encryption Standards

All data is protected using:

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • End-to-end encryption for sensitive communications
  • Hardware security modules (HSMs) for key management

Access Controls

We implement strict access controls including:

  • Multi-factor authentication for all accounts
  • Role-based access control for our team
  • Regular access reviews and audits
  • Zero-trust network architecture

Monitoring & Compliance

Our security measures include:

  • 24/7 security monitoring and threat detection
  • Regular penetration testing and vulnerability assessments
  • SOC 2 Type II compliance
  • GDPR and CCPA compliance frameworks

4. Data Sharing & Disclosure

We only share your information in these limited circumstances:

  • Service Providers: Trusted partners who help operate our platform (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfer: In the event of a merger or acquisition (with continued privacy protection)
  • Consent: When you explicitly authorize us to share specific information

All third-party service providers are vetted for security compliance and bound by confidentiality agreements that meet or exceed our own privacy standards.

5. Your Rights & Controls

You have complete control over your data:

  • Access: Request a copy of all personal data we hold
  • Correction: Update or correct any inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a standard format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of data processing

To exercise these rights, contact us at privacy@dbased.io. We respond to all requests within 30 days.

6. Data Retention

We retain your data only as long as necessary:

  • Account Data: Retained while your account is active
  • Trading Data: Retained for 7 years for regulatory compliance
  • Technical Logs: Retained for 90 days for security purposes
  • Marketing Data: Retained until you opt out or request deletion

When data is no longer needed, it is securely deleted using industry-standard data destruction methods.

7. International Data Transfers

If you're located outside the United States, your data may be transferred to and processed in the US. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Additional safeguards for high-risk transfers
  • Regular monitoring of international data protection laws

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your login session securely
  • Remember your preferences and settings
  • Analyze platform usage for improvements
  • Provide personalized experiences

You can control cookie settings through your browser. Essential cookies required for platform functionality cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes:

  • We'll notify you via email and platform notification
  • We'll provide a 30-day notice period before changes take effect
  • We'll maintain a changelog of all modifications
  • We'll seek additional consent for material changes

10. Contact Information

For privacy-related questions or concerns, contact us:

  • Email: privacy@dbased.io
  • Privacy Officer: Available for consultation
  • Response Time: Within 48 hours for urgent matters
  • Security Issues: security@dbased.io

🔐 Security First Promise

Your trust is our foundation. We continuously invest in cutting-edge security technologies and maintain the highest industry standards to protect your data and privacy.

Last updated: January 2025

Effective date: January 1, 2025

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