Terms of Service

1. Acceptance of Terms

By accessing or using dbased.io ("Service", "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and dbased.io. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Eligibility

To use our Service, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our services under applicable laws
• Provide accurate and complete information during registration

2. Service Description

dbased.io provides a sophisticated AI-powered trading platform that enables users to:

• Create and deploy visual trading workflows using drag-and-drop interfaces
• Access advanced AI models and analytics for market analysis
• Connect to authorized trading platforms and data sources
• Monitor and optimize trading strategies in real-time
• Access comprehensive performance analytics and reporting

3. User Accounts and Security

Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access

Account Security

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Using strong, unique passwords
• Enabling two-factor authentication when available

We implement industry-leading security measures including multi-factor authentication, encryption, and continuous monitoring to protect your account.

4. Acceptable Use Policy

Permitted Uses

You may use our Service for legitimate trading and investment purposes in compliance with all applicable laws and regulations.

Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Share your account credentials with third parties
• Reverse engineer or attempt to extract source code
• Use the Service to harm, harass, or impersonate others

5. Data Ownership and Privacy

Your Data

You retain ownership of all data, trading strategies, and content you create or upload to our platform. We do not claim ownership of your intellectual property.

Data Processing

By using our Service, you grant us permission to:

• Process your data to provide the requested services
• Store your data securely in our encrypted systems
• Use aggregated, anonymized data for service improvement
• Share data only as outlined in our Privacy Policy

Data Security

We implement comprehensive security measures including:

• End-to-end encryption for all sensitive data
• Regular security audits and penetration testing
• SOC 2 Type II compliance certification
• 24/7 security monitoring and incident response

6. Subscription and Payment Terms

Subscription Plans

We offer various subscription tiers with different features and usage limits. All prices are clearly displayed and include applicable taxes where required.

Payment Processing

Payments are processed securely through certified payment providers. We do not store your payment information on our servers.

Billing and Renewals

• Subscriptions automatically renew unless cancelled
• You will be charged at the beginning of each billing cycle
• Price changes will be communicated 30 days in advance
• Refunds are provided according to our refund policy

7. Intellectual Property Rights

Our Intellectual Property

The Service, including all software, algorithms, designs, and content, is protected by intellectual property laws. We retain all rights not expressly granted to you.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms.

User Content

You retain ownership of your trading strategies and data. By using our Service, you grant us a license to process and store your content solely for providing the Service.

8. Service Availability and Support

Service Level

We strive to maintain 99.9% uptime and provide reliable service. However, we cannot guarantee uninterrupted access due to maintenance, updates, or unforeseen circumstances.

Support

We provide customer support through multiple channels:

• Email support with response within 24 hours
• Live chat during business hours
• Comprehensive documentation and tutorials
• Priority support for premium subscribers

Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without prior notice.

9. Disclaimers and Limitations

Service Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will meet your specific requirements or be error-free.

Trading Disclaimer

Trading involves substantial risk. Our AI models and analytics are tools to assist decision-making but do not guarantee profitable outcomes. You are solely responsible for your trading decisions.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

10. Termination

Termination by You

You may terminate your account at any time by contacting customer support or using account settings. Upon termination, your access to the Service will cease.

Termination by Us

We may terminate or suspend your account if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to pay subscription fees
• Pose a security risk to our platform or users

Effect of Termination

Upon termination:

• Your access to the Service will be immediately suspended
• You may request export of your data within 30 days
• We will securely delete your data according to our retention policy
• Outstanding fees remain due and payable

11. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes:

• Initial resolution attempt through customer support
• Mediation if direct resolution fails
• Binding arbitration for unresolved disputes
• Class action waiver applies where legally permitted

12. Changes to Terms

We may update these Terms to reflect changes in our services or legal requirements. When we make significant changes:

• We'll provide 30 days advance notice via email and platform notification
• Continued use of the Service constitutes acceptance of new Terms
• You may terminate your account if you disagree with changes
• We'll maintain a changelog of all modifications

13. Contact Information

For questions about these Terms or our Service, contact us:

• Email: legal@dbased.io
• Support: support@dbased.io
• Security Issues: security@dbased.io
• Response Time: Within 48 hours for all inquiries